Privacy Policy

You agree and acknowledge that we (Vaurelum) and its representatives may collect information about you for the purposes of, and in connection with, your dealing with Vaurelum and that our dealing with your information is governed by this policy.

What is Personal Information?

Generally, personal and financial information refers to information or an opinion about an identifiable individual, or an individual who is reasonably identifiable. This information may include information or an opinion about you.

We may collect personal and sensitive information about you.

What forms of Information are collected?

We collect information from you electronically and where applicable physically.

We or our service providers may use cookies, pixels, click re-directs and/or tag containers for different purposes.

In certain circumstances, data collected from use of cookies, pixels, click re-directs and tag containers may reasonably identify you and/or potentially constitute personal or sensitive information. By using our website or service you consent to our use of cookies, pixels, click re-directs and/or tag containers and the data they may collect or disclose, including to overseas entities.

What are the Purposes of collection?

We collect your information so that we can deal with you including to: identify you to open an account; initiate communications with you regarding your account; set up, administer and manage your account; assess your eligibility to be provided with finance and to manage the credit services we provide to you; hear your complaints; develop new and improve products, services and/ or offers; such other activities permitted or contemplated by the Terms of Trade, including when dealing with third parties and/or official organisations and bodies.

What are Your obligations to provide information?

We may collect information when you interact with our website. Please see our website terms of use.

If you provide personal information to us about someone else, you must ensure that you are entitled to disclose that information to us and that, without us taking any further steps required by privacy laws, we may collect, use and disclose such information for the purposes described in this Privacy Policy. For example, you should take reasonable steps to ensure the individual concerned is aware of the various matters detailed in this Privacy Policy. The individual must also provide the consents set out in this Privacy Policy in respect of how we will deal with their personal information.

To whom we disclosure information?

We may disclose your personal information to third party service providers that we may contract with for marketing purposes. We may also use cloud storage to store your personal information which may also be located outside of Australia.

By providing us with your personal information, you consent to us disclosing your information to such entities without obtaining your consent on a case-by-case basis. Sometimes we are required or authorised by law to disclose your personal information. Circumstances in which we may disclose your personal information would be to a Court, Tribunal or law enforcement agency in response to a request or in response to a subpoena.

Do we use information in Marketing?

We may publish testimonials, comments or feedback you provide to us which may include personal information.  From time to time, we may use your personal information to provide you with current information about our products, special offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company we are associated with. By providing us with your personal information, you consent to us using your information to contact you on an ongoing basis for this purpose, including by mail, email, SMS, social media and telephone. If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting us or unsubscribing. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.

How do we Secure Information?

We will take reasonable steps to protect your information by storing it in a secure environment.

We may store your information in paper and/or electronic form either in or outside of cloud storage environments.

You must Update your information

We rely on the information you provide.

If you wish to make any changes to your personal information, please contact us.  We will rely on you to assist us in informing us if the information we hold about you is inaccurate or incomplete.

Do you have Access to your information?

You may request access to information we hold about you in writing.

Depending on the type of request you make we may respond to your request immediately, or later depending on the circumstances.

If we ask you to confirm, update or correct the information you have provided to us, you agree to do so.

If you have Complaints

You can contact us if you are dissatisfied about the way in which we have dealt with your information. You can contact us through the website or by email.

Changes to our Privacy Policy

We may update this policy.  Technology is constantly changing, as is the law and market practices. Consequently, we may change this Privacy Policy from time to time or as the need arises.

This Privacy Policy was last updated on:  16 April 2026.